Phone Apps

Phone Apps Provide More Customer engagement and retention.

Your customers rely on their phones now more than ever – to communicate verbally, via text and via phone apps. If you haven’t made the leap to phone app communication, now is the time. And to conduct day to day transactions – paying for products and services via Apple Pay or Google wallet and even using a branded app to make purchases or manage rewards.

How does it work?

FPN and our backend platform partners will create a custom, branded application. The application will allow customers to search and find locations, place orders, and receive dynamic specials and promotions, and pay for stuff from the app or at the POS. Your company sets the configuration options for pick up, delivery or dine in. And these options are customized for each location. Locations have the option to allow or require credit card numbers for orders. Or you can opt for our payment app where we secure the payment prior to the sale. This locks in your customers future sales and saves your franchisees tons in processing fees by aggregating the transactions.

Using your own internet portal, you can send surveys, promotions and timely specials directly to consumer cell phones! Adjust promotions daily, or even hourly. Set them for all locations, individual locations, or both!

The Benefits:

• Promote Brand Loyalty – Not only will your brand’s icon appear on your customer’s phone when they download your app from iTunes or Google Play, but you are locking that consumer into your brand. More internet searches are now done on smart phones than on computers. If your customer uses their browser to try to find you, they will also find your competition. If all they have to do is touch your icon on the phone there is no search where you competitor may appear.
• Increase Revenue – Research shows orders using phone apps are 15 – 20% higher than telephone orders.
• Attract New Customers – New customers will discover your brand and download the app in the App Store.
• Provide Better Service & Instant Satisfaction – Give your customers more ways to communicate with you.