About our technologies and the marketing strategy that drives customer loyalty.
|Monthly Per Location|
|Unlimited Transaction Processing|
|Gift Card Location or Corporate Pooling|
|FPN Rollout Program|
|Real-Time online reports (corp & franchisee)|
|Customer Service – live support|
|Text Marketing / Mobile Marketing||–|
|Registration Welcome E-mail||–|
|Automated Thank You E-mails||–|
|Automated Birthday & Miss You E-mails||–|
|Mobile Rewards Site||–|
|Refer A Friend (customer referral program)||–|
|Social Posting to consumer’s Facebook +/or Twitter||–||–|
|3 custom emails per month (unlimited # emails)||–||–|
|Fundraising (online and linked cards)||–||–|
Initial Set-up Fee’s – $295 / franchisor, $95 per location (franchisees) Cardless Loyalty – 10c per phone number, one time. Card Production – based on quantity ($.89 – $0.16 ea) Text Marketing – 5c per text message, linked to Loyalty, 100% tracking and ROI, Administrator control
FPN will assign a project manager to co-ordinate all functions of rolling out this new program with the corresponding person on your team. We incorporate best practices learned by serving 140+ franchise brands.
- Customized Rollout Guide – we draft a Rollout Guide for your approval in FAQ format, based on typical franchisee questions – customized to match your program specifics.
- Kickoff Conference Call – FPN will host franchisee teleconferences, after the Rollout Guide is distributed. Typically, one franchisee question is similar to another’s, so a teleconference is most efficient way to cover the program.
- Outbound Contact – FPN team will contact franchisees for signup and secure paperwork. (Legacy and new locations).
- Training – FPN team will help coordinate training after new accounts have been setup.
Are You EMV Ready? October 1st, 2015 is right around the corner!
The days for magstripe technology is limited and EMV chip technology will greatly reduce fraud. Find out if you’re compliant and how FPN can help you.